Doreen Royan & Associates (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purposes of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from https://www.saica.co.za/Technical/LegalandGovernance/Legislation/PromotionofAccesstoInformationAct/tabid/2532/language/en-ZA/Default.aspx
doreenroyan.com does track which content you access. However, individual information on accessed content is deemed private and is therefore not made public. This information is only used internally as it relates to doreenroyan.com business processes, customer care and in the overall processes of improving our business and service offering.
WE VALUE YOUR PARTICIPATION AND TRUST AND ARE COMMITTED TO A “NO-SPAM” POLICY.
What information is collected and how is it collected?
Every computer connected to the Internet is given a domain name and a set of numbers, which serve as that computer’s “Internet Protocol” (IP) address. When a visitor requests a page from doreenroyan.com, our web servers automatically recognise that visitor’s domain name and IP address. The domain name and IP address reveal nothing personal about you, other than the IP address from which you have accessed our site. We use this information to examine website interactivity. Our web servers do not record the e-mail addresses of visitors.
How do we use single-pixel gifs or tracking scripts?
doreenroyan.com may use single-pixel gif images or tracking scripts, sometimes referred to as web bugs or web beacons, to evaluate website interactivity and gather some general statistical information. doreenroyan.com may use single-pixel gifs or tracking scripts that can track personal information from “cookies” that may have been previously placed on a user’s computer.
What other information do we request?
We may also request your personal details, including, but not limited to, an e-mail address, mailing address for the purposes of registering as a site user, conducting a survey or to provide additional services (for example, subscriptions to e-mail newsletters, announcement lists or information about seminars).
Whenever we request the identity of a visitor, we will clearly indicate the purpose of the enquiry before the information is requested. We maintain a strict “no-spam” policy. We will also not sell or rent your e-mail address to a third party.
When you enter a contest or other promotion, we may ask for your name, address and e-mail address so that we can administer the contest and notify winners.
Will we disclose the information we collect to external, third parties?
doreenroyan.com will disclose personal information when required by law or in the good-faith belief that such action is necessary to:
- Conform to the edicts of the law or comply with a legal process served on doreenroyan.com
- Protect and defend the rights or property of doreenroyan.com or visitors to doreenroyan.com
- Identify persons who may be violating the law, the legal notice, or the rights of third parties
- Cooperate with the investigations of purported unlawful activities
What else should I know about my privacy when online?
The doreenroyan.com website may contain links to other websites. Please check with those sites to determine their respective privacy policies.
Please keep in mind that whenever you voluntarily disclose personal information online – for example through e-mail, discussion lists, or elsewhere – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you’re online.
This is how we will handle information we learn about you from your visit to our website. The information we receive depends upon what you do when visiting our site.
This information enables us to run site usage tools and create statistics about our site. These statistics help us to better understand how our site is being used; and what we can do to make it more useful to visitors.
Information you provide us
We use the information that you provide us (both online and offline) for responding to your requests, customising the material presented to you based on your past visits to our website, to communicate with you, and to improve the content of our website and our service offering. The primary goal in collecting personal information is to provide you with customised services, features and content and to give you an efficient, personalised experience that best meets your needs.
If you choose to identify yourself by sending us an e-mail or completing an online form, doreenroyan.com employees will have access to such information in order to contact you for direct marketing purposes. We also aggregate information on what pages you access. Information submitted by you, such as survey information and/or comments or feedback, may be stored in a personally identifiable format and will only be used for internal purposes and will not be shared with people or organisations outside of doreenroyan.com.
Use of “cookies”
“Cookies” are small files that are placed on your hard drive that assist us in providing customised and personalised services. No personal information is stored in this “cookie”.
From time to time, doreenroyan.com may send a “cookie” to your computer. A “cookie” is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. A “cookie” can’t read data off your hard disk or read “cookie” files created by other sites. “Cookies” do not damage your system. We use “cookies” to identify unique website users and which areas of the doreenroyan.com website you have visited. This information may be used to personalise our services to you. WE DO NOT RECORD ANY INFORMATION OTHER THAN HOW YOU INTERACT WITH THE doreenroyan.com WEBSITE.
You can choose whether to accept “cookies” by changing the settings of your browser. You can reset your browser to refuse all “cookies”, or allow your browser to show you when a “cookie” is being sent. If you choose not to accept these “cookies”, your experience at our site and other websites may be diminished and some features may not work as intended.
From time to time, doreenroyan.com distributes an online newsletter, as well as announcements relating to doreenroyan.com, which we believe our stakeholders will be interested in. doreenroyan.com recognises that users may not wish to be contacted about new or related services; therefore you may opt out of any e-mail marketing or newsletters that may result from use of the site. When you receive an e-mail, you will be given instructions on how to remove yourself from that list.
All our e-mail communications are tracked to evaluate interaction success and to better understand how stakeholders are responding to communications. Typically, doreenroyan.com uses e-mail tagging to identify which links in the e-mail you click on and how you interact with the doreenroyan.com website. This information may be linked to the unique “cookie” stored on your hard drive.
Your consent to this agreement
The above policies are effective as of May 01, 2010. doreenroyan.com reserves the right to change this policy from time to time without prior notice.
Copyright Doreen Royan & Associates (Pty) Ltd 2010. All Rights Reserved